1. Services Overview

Resumella provides professional resume writing, LinkedIn optimization, career coaching, and job search strategy services. All deliverables are customized to the client’s needs based on the information provided. By using our products and services you agree to the following terms of service and use.

2. Client Responsibilities

• Clients are responsible for providing accurate and complete information about their career history, skills, and qualifications to ensure the quality and relevance of the services provided.

• Any delay in providing required information may affect delivery timelines.

3. Payment Terms

• Full payment is required upfront for all services unless otherwise agreed upon.

• All prices are listed in GBP (£) and are subject to change without notice.

• Payments are non-refundable once work has commenced, as our services are customized and involve significant time and effort.

4. Revisions

• Resumella offers unlimited revisions for resumes, cover letters, and LinkedIn profiles to ensure client satisfaction, until receipt of final product. Once customer has agreed to receive the final product, no additional changes will be possible, unless agreed otherwise. Additional revisions thereafter may incur extra fees.

• Revision requests must be made within 14 days of receiving the initial draft.

5. Delivery Timelines

• Standard turnaround times for initial drafts are 5-7 business days (not including Saturdays, Sundays and Bank Holidays). Expedited services are available for an additional fee.

• Timelines are dependent on the client providing requested information promptly.

6. Use of Services

• Deliverables provided by Resumella are intended for personal use only and may not be resold, distributed, or shared without permission.

• Resumella does not guarantee job placement, as hiring decisions are beyond our control. Our services are designed to improve your chances of securing interviews.

7. Confidentiality

• Resumella respects client confidentiality and will not share personal or career-related information without consent.

• Clients are responsible for safeguarding their login credentials for LinkedIn or other platforms provided to us during service delivery.

8. Intellectual Property

• All resume templates, cover letter formats, and other materials created by Resumella remain the intellectual property of the company. Clients are granted a non-exclusive, single-use license for the final deliverables.

9. Limitation of Liability

• Resumella is not responsible for any outcomes resulting from the use of our services, including but not limited to employment decisions made by third parties.

• We are not liable for delays caused by circumstances beyond our control, including medical or technical issues or client delays.

10. Refund Policy

• Refunds are not provided for services already rendered or once work has commenced.

• If a client wishes to cancel before the project begins, a partial refund may be issued, subject to an administrative fee.

11. Dispute Resolution

• Any disputes arising from these terms or the use of our services will be resolved through negotiation. If a resolution cannot be reached, disputes will be settled under the laws of England.

12. Amendments

• Resumella reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

Contact Us
If you have any questions about these Terms of Service, please contact us at:
resumellashop@gmail.com
Cranbourne Road, London