FAQ
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What services does Resumella offer?
We offer professional resume writing, LinkedIn profile optimization, cover letter creation, career coaching, and job search strategy services. We also provide ready-to-use, ATS-friendly resume templates.
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What is the turnaround time for your services?
Standard turnaround time is 5–7 business days (not including Saturdays, Sundays and bank holidays), depending on the service package you choose. Express options may be available for an additional fee.
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Do you guarantee I will get a job?
We cannot guarantee job placement. However, our proven model and formula has consistently worked in increasing our customers chances of landing interviews.
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What's included in the resume writing service?
Our resume writing service starts with a 60 min career video meeting where we review your work history, achievements, skills, and discuss your career goals.
We then get to work, by conducting thorough analysis of the specific market, industry and role you plan to apply for, and tailor your resume and cover letter accordingly, using a proven formula.
The result is a branded, ATS-optimized resume, achievement-focused and highly aligned to the job and industry you’re applying to.
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How does the process work?
1. Select a service from our services page.
2. Add to cart and checkout.
3. You receive a confirmation email and a followup email to schedule our initial meeting.
4. We meet for 60 mins to review your work history and career goals.
5. You get you draft for review within 5-7 business days. If revisions are needed you let us know. Once you approve your final version is sent to you.
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What does “ATS-friendly” mean?
ATS (Applicant Tracking Systems) are software used by employers to screen resumes. Our resumes are formatted and optimized with the right keywords to ensure they pass ATS filters and reach human reviewers.
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What if I need revisions?
We offer unlimited rounds of revisions for resumes, cover letters, and LinkedIn profiles to ensure they meet your expectations. Revisions must be requested within 14 days of receiving your draft, unless agreed otherwise due to various circumstances.
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Are your services confidential?
Absolutely. We respect your privacy and handle all personal and professional information with the utmost confidentiality inline with GDPR.
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Do you offer refunds?
Because our services are highly personalized, refunds are not provided once work has commenced. If you cancel before we begin, a partial refund may be issued.